Shipping and Returns
Deliveries are made on a daily bases. Any orders placed before 12PM PST will be shipped out same day. For orders of one to six frames USPS First Class Mail will be the method of delivery. For seven or more frames, UPS Ground will be the default method of delivery. Overnight shipping is also available upon request.
To be eligible for exchange or credit, all returned frames must be received within 60 days from our invoice date. Frames must be accompanied by a copy of the original invoice with demo lenses, frame card, and plastic begs. Frames must be in resellable condition and free of personal markings. Please insure your return shipment because we are not responsible for any return package loss. If goods are received after 60 days and before 6 months, a 20% restocking fee will be charged. In addition, a 50% fee will be charged for returns between 6-12 months. No returns will be accepted after 12 months. Mutual Optics, inc. reserves the right to declines return if no invoice is attached to the frame being returned.